Ark was established in April 2005 in Shanghai by a group of expatriates who recognized the need for high-end customer service in the Chinese relocation and housing market.
Our sole focus is relocation to Mainland China and Hong Kong. China is what we know and we do it better than anyone else. We are headquartered in Shanghai, with teams in Beijing and Hong Kong. Our rapid response team and strong network of trusted partners allows us to operate in many other cities in mainland China on short notice.
Unlike most DSPs in China, we have an integrated housing arm that allows us to provide consistently outstanding service throughout the relocation process. Residential leasing in China is very much a developing market and there are no set rules. The process changes from city to city and even within a city, different landlords and agencies work differently. We know this market inside out and can guarantee that we’ll be giving some of the best advice available in the market.
Our clients are foreign nationals moving to China and Hong Kong for assignments or long-term postings. We have oriented and housed over 500 families and individuals, and currently partner with a variety of relocation companies and also work directly with multinationals.
In-house, we offer services in English, French, German, and Mandarin. Through our counselors we also support clients in Dutch, Spanish, Cantonese, Japanese, and Korean, depending on the location. Additional languages are also available upon request.
No two relocations are the same, and it is our goal to make every single one of our clients feel at home fast.